Refund Policy

BLING JEWELLRY TRADING (“we”, “our”, “us”) strives to ensure customer satisfaction. Please read our refund policy carefully.

1. Eligibility for Refund

• Refunds are available only if the product is defective, damaged during shipping, or not as described.
• Refund requests must be made within 7 days of receiving the product.
• To be eligible, items must be returned in their original condition, unused, and in original packaging.

2. Non-Refundable Items

• Customized or personalized items are not eligible for refunds unless defective.
• Items damaged due to improper use or wear and tear are not refundable.

3. Refund Process

• To request a refund, contact us at blingjewellery4806@gmail.com or call 011-62174806 with your order details and reason for refund.
• After approval, return instructions will be provided.
• Customers are responsible for the cost of return shipping unless the item is defective or damaged.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to the original payment method within 7-14 business days.

4. Exchanges

• We currently do not offer direct exchanges. Please request a refund and place a new order.