Delivery Policy
BLING JEWELLRY TRADING (“we”, “our”, “us”) is committed to delivering your orders promptly and safely. Please read our delivery policy carefully.
1. Shipping Areas
- We deliver to locations within Malaysia, including Penang and surrounding areas.
- For international shipping, please contact us for availability and rates.
2. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Timeframe
- Estimated delivery time is 3-7 business days within Malaysia.
- Delivery times may vary depending on the shipping destination and courier service.
4. Shipping Methods
- We use trusted courier partners to ensure safe and timely delivery.
- Tracking information will be provided once your order has been dispatched.
5. Shipping Fees
- Shipping fees are calculated based on the delivery location and order weight or volume.
- Free shipping promotions may apply for orders above a certain amount, as specified during checkout.
6. Delivery Issues
- We are not responsible for delays caused by the courier or unforeseen circumstances such as weather or customs.
- Please ensure the delivery address provided is accurate and complete.
- If your package is lost or damaged during shipping, please contact us immediately so we can assist you.
7. Order Receipt
- Please inspect your order upon receipt.
- If there are any issues such as damage or missing items, notify us within 3 days of delivery.